Access to Information Analyst, World Bank Group Archives, Washington, DC
 

Location: Washington, DC
Compensation: $76,000 - $109,000 USD (net of taxes)

The World Bank is the oldest and largest multilateral development bank in the world and was founded in 1945. It is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

The World Bank Archives (ITSAR) protects the institutional memory of the World Bank and provides staff and the global community with access to relevant information and services to foster transparency and accountability and reflect history to enable effective delivery of development solutions. We aspire to transform information governance across the entire life-cycle of information and illuminate World Bank history to enable effective and accountable operations. ITSAR is responsible for: Management of Records Policy (including advisory services, policy compliance outreach and training, appraisal / retention schedules, and requirements for systems); providing records management support to World Bank Institutions and staff; off-site records center services; implementation of the World Bank Policy on Access to Information; crafting knowledge products that promote the history of the World Bank and the archival holdings; and the preservation and intellectual control required to maintain access to archival records.

We are a diverse and inclusive team that solves challenges with creativity and curiosity, embraces technology to increase the impact our archival holdings can create, and brings effective information governance to the World Bank's current information assets. We provide meaningful work, an open and collaborative environment, innovative and interesting challenges to solve, and an opportunity to develop your skills while contributing to the mission of the World Bank.  We value collaboration, openness, curiosity, and perseverance! For more information about ITSAR, visit https://www.worldbank.org/en/archive/aboutus


Duties and Accountabilities

As part of the ITSAR Access to Information Team, the successful candidate will take part in the following activities:

Implementation of the World Bank Policy on Access to Information:

• Manage a complex and varied caseload of public requests for information.
• Liaise and build effective working relationships with other Access to Information stakeholders across the Bank.
• Contribute to developing, revising and streamlining processes, workflows and procedures for effective implementation of the World Bank Policy on Access to Information.
• Contribute to developing Access to Information processes and procedures for digital records and provide support to the digital record preservation program (Digital Vault).

Access to Information Case management and Gatekeeping:

• Provide in-depth written/oral responses to public inquiries in accordance with established service level standards.
• Conduct comprehensive research of various content repositories and resources to identify records requested by the public.
• Conduct in-depth reference interviews and provide guidance to researchers on how to use and research the Archives Catalog.
• Consult with Bank business units to locate requested information and provide them with guidance on the World Bank Policy on Access to Information exception(s) and related procedures when needed.
• Facilitate research visits to the Archives Reading Room.
• Perform case management system gatekeeping activities including triaging public requests according to established protocol.

Access to Information Declassification review:

• Screen records for declassification in accordance with the World Bank Policy on Access to Information and perform administrative tasks related to declassification including quality control actions.
• Provide due diligence research to identify any risks to declassification of records and report this information for relevant cases.
• Contribute to developing processes, workflows and procedures for digital declassification review and investigate solutions for the discovery and declassification of born digital records.

Archives Discovery tools:

• Contribute to historical discovery tools projects initiated by the World Bank Archives.

Qualifications/Selection Criteria

• Bachelor's or Master's degree in Archives, Records Management, Information Science, or related field with 2 years relevant experience OR equivalent combination of education and experience.
• A minimum of 2 to 5 years of relevant experience.
• Experience with or understanding of case management systems and e-Discovery tools.
• Experience implementing Freedom of Information or Access to Information legislation in an archives, memory institution or the public sector, including the handling of public access requests.
• Knowledge of the World Bank Policy on Access to Information and interest in, and understanding of, the Bank's work and mission and objectives. (External candidates must at a minimum be familiar with the mission and objectives of the World Bank.)
• Knowledge of the principles and ethics behind transparency and accountability laws like Freedom of Information (FOI) and Access to Information (ATI), including the balance of harm vs. benefit in the application of these principles.

Required Skills and Abilities:

• Ability to review large quantities of records and handle client cases in a systematic manner, keeping track of process and documenting actions.
• Ability to research, analyze, integrate, and synthesize information into accurate responses or actionable information for clients in response to complex research requests.
• A strong sense of responsibility and reliability; ability to undertake diverse and complex assignments with minimal supervision.
• Excellent multitasking and organizational skills; ability to plan and prioritize own work, as well as within the context of the needs of the team and resolve competing demands and deadlines; take initiative in thinking about next steps.
• Excellent problem-solving abilities and keen attention to detail.
• Proven ability to develop and maintain good working relationships with staff at different levels across the organization; ability to interact with discretion and diplomacy in a constructive and professional manner; ability to collaborate with other team members and contribute productively to the team's work and output.
• Excellent verbal and written communication in English a must; proven ability to write concise reports and deliver effective oral presentations; command of Spanish is highly desired.
• Flexibility towards work environment changes and emerging opportunities
• Ability to work under pressure and to adapt quickly in a changing environment.
• Curiosity and interest in economic development history and multilateralism.
• Proficiency in Microsoft Office products (Word, Excel, Outlook, PowerPoint, and SharePoint) and Adobe Acrobat is required.

Additional Information    

Applications from around the world are welcome (please don't be dissuaded by the "local hire" designation).  
 
How to Apply    

Apply online.

Application Deadline: November 30, 2023