Records and Information Management Officer, World Intellectual Property Organization (WIPO), Geneva, Switzerland

Location: Geneva, Switzerland
Compensation: $118,613 USD


The World Intellectual Property Organization (WIPO) is the global forum for intellectual property (IP) services, policy, information and cooperation. We are a self-funding agency of the United Nations, with 193 member states. Our mission is to lead the development of a balanced and effective international IP system that enables innovation and creativity for the benefit of all. Our mandate, governing bodies and procedures are set out in the WIPO Convention, which established WIPO in 1967.


Description and Duties    

The incumbent will perform the following principal duties:

• Provide substantive technical inputs to the Head of Section for the development and implementation of effective strategies and solutions for records management at WIPO.  Refine and develop key organizational records management tools, including the classification scheme and retention schedules.
• As RIM lead in the Enterprise Content Management (ECM) implementation team:
• collect and analyze RIM requirements from WIPO business units;
• participate in the design and implementation of robust content structures to enable business units to create, share, retrieve and protect information effectively;
• supervise the team responsible for developing content structures including assigning tasks, providing guidance, resolving issues and monitoring performance;
• contribute RIM expertise to information governance policies and practices;
• provide RIM technical inputs for the implementation of digital records management solutions within the ECM;
• participate in the development of migration strategies for business records.
• Provide ongoing review and improvement of policies, procedures and practices for managing WIPO's records.
• Oversee records retention and disposal activities.
• Oversee the development and delivery of RIM training to WIPO staff.
• Coordinate activities with RIM focal points in the business units and develop communities of practice.
• Provide functional requirements for new RIM tools and technologies as needed, including proposing process improvements, testing, and providing feedback.
• Represent the Section by providing a RIM perspective in meetings, working groups and task forces as required.
• Keep abreast of developments in RIM technologies and evolving practices.
• Deputize for the Head of Section in their absence as required.
• Perform other related duties as required.

Qualifications    

Education
Essential:

• First-level university degree

Desirable:

• Advanced university degree in records, information, archival management, library science, knowledge management, or a related field
• Certification in records, information or archival management

Experience
Essential:

• At least six years of relevant professional experience including in digital records management and in developing content structures or taxonomies based on business needs, preferably in a large organization.
• Experience in managing content in an ECM system.

Desirable:

• RIM experience in an international organization would be an advantage.
• Experience in supervising teams would be an advantage.

Languages
Essential:

• Excellent knowledge of written and spoken English.

Desirable:

• Good working knowledge of spoken and written French.

Job-related competencies
Essential:

• Comprehensive knowledge of industry standards and guidelines pertaining to records and information management.
• Excellent understanding of records management taxonomies and classification systems.
• Practical knowledge of digital records management functionalities within an Enterprise Content Management (ECM) system.
• Ability to analyze complex requirements relating to RIM and evaluate different views to arrive at practical solutions.
• Ability to communicate and promote RIM best practices.
• High level of customer-orientation.
• Ability to work effectively within mixed disciplinary teams.
• Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the ability to quickly adapt to new software and tools.
• Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.

Desirable:

• Practical knowledge of content analysis technologies to support clean-up, categorization or migration processes.
• Good knowledge of M365 SharePoint would be a strong advantage.

How to Apply    

Submit an application on WIPO's website.

Application Webpage (URL)   
Application Deadline: September 25, 2023