Associate Records and Information Management Officer
World Intellectual Property Organization (WIPO),

Geneva, Switzerland

Location: Geneva, Switzerland
Compensation: $93,189 USD

The World Intellectual Property Organization (WIPO) is the global forum for intellectual property (IP) services, policy, information and cooperation. We are a self-funding agency of the United Nations, with 193 member states. Our mission is to lead the development of a balanced and effective international IP system that enables innovation and creativity for the benefit of all. Our mandate, governing bodies and procedures are set out in the WIPO Convention, which established WIPO in 1967.

Description and Duties    

The incumbent will perform the following principal duties:

• Draft and update RIM procedures and guidance; identify gaps and propose improvements to processes;
• Maintain and monitor content structures in WIPO's Enterprise Content Management (ECM) system by performing quality checks to assess accuracy of records classification, retention policies, and metadata usage, and propose corrective actions or improvements when appropriate; in close collaboration with business unit focal points, coordinate activities to maintain digital content structures;
• Participate in the design, development and implementation of new RIM tools and technologies including providing functional requirements, identifying and proposing process improvements, testing, and providing feedback;
• Provide technical inputs for the development of RIM policy and strategy;
• Coordinate records retention and disposal activities;
• Develop and deliver training on RIM principles and practices; encourage the adoption of RIM policies, practices and tools; provide technical support to business unit focal points and other WIPO staff members on RIM practices;
• Handle complex enquiries; and provide retrieval services for records and archives upon request;
• Participate in the development and implementation of projects as required;
• Perform other related duties as required.

Qualifications    

EDUCATION
Essential :

• First-level university degree

Desirable

• Advanced university degree in records, information, archival management, library science, knowledge management, or a related field
• Certification in records, information or archival management

EXPERIENCE
Essential:

• At least three years of relevant professional experience including in digital records management, preferably in a large organization.
• Experience of managing content in an ECM system.

Desirable:

• Records and information management experience in an international organization would be an advantage.
• Practical experience in the development and delivery of RIM training to a wide-ranging audience.

LANGUAGES
Essential:

• Excellent knowledge of written and spoken English.

Desirable:

• Good working knowledge of spoken and written French.

JOB-RELATED COMPETENCIES
Essential:

• Excellent knowledge of RIM principles, industry standards and guidelines.
• Practical knowledge of digital records management functionalities within an Enterprise Content Management (ECM) system.
• Ability to work effectively within mixed disciplinary teams and to liaise with stakeholders on different organizational levels.
• High level of customer-orientation.
• Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.
• Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) with the ability to quickly adapt to new software and tools.

Desirable

• Experience with M365 SharePoint would be a strong advantage.

How to Apply    

Submit an online application on the WIPO website

Application Webpage (URL) 
Application Deadline: September 13, 2023