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Digital Access Technician, Royal BC Museum Deadline: May 16, 2022 11:59 PM/PT

27 Apr 2022 9:50 AM | Anonymous member (Administrator)

Digital Access Technician
Royal BC Museum


Location: Victoria BC
Compensation: $46,182 to $52,157

The Royal British Columbia Museum is one of Canada's great cultural treasures. Our collections, research and public programs enable us to tell the stories of BC in ways that enlighten, stimulate and inspire.  

The Archives Department is responsible for the BC Archives, physical and digital access to archival collections, and preservation and conservation services and initiatives.  

The Preservation unit provides both traditional and digital preservation and access to the museum and archives collections via a corporate website, social media, and information management systems. This includes digital preservation of at-risk media and digital conversion of the Royal BC Museum collections to enable access.

Description and Duties    

The Digital Access Technician reports to the Preservation Manager, and is responsible for access to vast archival holdings through web-based assets and information management systems. This includes database population, metadata creation, digitization, and access initiatives. An in-depth knowledge of information management systems is required in order to facilitate education and training initiatives with researchers and groups. The position must be familiar with and understand the Canadian Copyright Act, Freedom of Information and Protection of Privacy Act, Youth Criminal Justice Act as well as protocol restrictions which may apply to online accessibility of the Royal BC Museum collections.

1. Provides digital access to the Royal BC Museum collections by educating the public on how to use information management systems (e.g. AtoM and IMM):

  • Presents training material, workshops and tours designed to facilitate public education and outreach to increase awareness and knowledge of the Royal BC Museum collections and their utilization.
  • Assists visiting groups, including Indigenous communities and Elders, in order to provide a unique online experience and to provide access to digital holdings of significance to groups.


2. Under the direction of Archivists, Preservation Specialists and Collection Managers works as part of a team in order to make holdings digitally accessible through online information management systems:

  • Rehouses as part of workflow for digital access initiatives.
  • Prepares box/file lists and inventories to support access.
  • Describes and catalogues collections.
  • Uploads digital object to web-based applications (IMM and AtoM) for access and exhibitions purposes.
  • Digitally converts analog original materials for online access (scanning).
  • Assigns tracking numbers and scans collections for digital access.
  • Creates, updates and corrects metadata to support digital initiatives, access and location control.
  • Handles fragile records in digital conversion process.
  • Uploads and downloads digital images via the current Digital Asset Management System (DAM).


3.  Information management systems support:

  • Tests data for AtoM, DAM, IMM and any new future systems.
  • Creates user guides for new and existing systems.
  • Cleans up data as and when required for AtoM, IMM and DAM.
  • Updates web content.


4. Reference Room support:

  • Assists and educates the public with the search functions of various information management systems.
  • Provides staffing for reference room during staff absences.
  • Creates resources and user guides for internal and external client use of the information management systems.
  • Implements suitable procedures for liaising with and advising outside agencies regarding the exchange of information, i.e. repatriation of court records.


Education and Experience (Screening Criteria):

  • Diploma from an archival, museum or library program or in a related field.
  • Two years' plus experience working within a cultural institution either as a contractor or employee. An equivalent combination of education/training and demonstrated experience working in library, archives, cultural centre or museums.
  • Experience in the use of standard computer applications (word processing, spreadsheets, databases, presentations).
  • Experience in educating adults.


Knowledge (Assessment Criteria):

  • Knowledge of archival and/or museum principles and practices.
  • Demonstrated knowledge of the value of the web to provide access to museum and archives collections.
  • Knowledge of commonly used file formats for online access to various media.


Abilities/Skills (Assessment Criteria)

  • Proven ability to coordinate multiple projects within tight timeframes.
  • Demonstrated ability to listen and communicate effectively, orally and in writing; ability to collaborate with diverse communities of individuals, colleagues and the general public.
  • Demonstrated ability to work independently, to organize and prioritize work to meet deadlines.
  • Strong understanding of how to use technology to meet business needs.
  • Ability to work independently and to take initiative.
  • Ability to operate scanning equipment and software.
  • Ability to be flexible, highly-motivated and willing to learn new skills.
  • Strong computer proficiency; knowledge of database applications and searching.

Behavioural Competencies (Assessment Criteria)

  • Cultural Agility - is the ability to work respectfully, knowledgeably and effectively with Aboriginal people.  It is noticing and readily adapting to cultural uniqueness in order to create a sense of safety for all.  It is the capacity to relate to or allow for differing cultural perspectives and being willing to experience a person shift in perspective.
  • Building a Trust-based Relationship - requires a fundamental understanding that "relationship" is the foundation from which all activities happen, and that building a good relationship takes time and commitment.  Building a trust-based relationship requires a high level of consciousness of the experience of Aboriginal people and assumes that strengths abound in Aboriginal people, cultures and communities.
  • Open Listening - means listening to and valuing the telling of stories, and letting pauses in conversation extend into silence.  It's an awareness of personal bias or judgement and its effect on one's ability to hear.
  • Results Orientation - is a concern for surpassing a standard of excellence. The standard may be one's own past performance (striving for improvement); an objective measure (results orientation); challenging goals one has set; or even improving or surpassing what has already been done (continuous improvement). Thus a unique accomplishment also indicates Results Orientation.
  • Service Orientation - implies a desire to identify and serve customers/clients, who may include the public, colleagues, partners (e.g., educational institutes, non-government organizations, etc.), co-workers, peers, branches, ministries/agencies and other government organizations. It means focusing one's efforts on discovering and meeting the needs of the customer/client needs.
  • Teamwork and Cooperation - ability to work co-operatively within diverse teams, work groups and across the organization to achieve group and organizational goals. It includes the desire and ability to understand and respond effectively to other people from diverse backgrounds with diverse views.

How to Apply

This position requires Criminal Records Checks under the BC Public Service Screening Policy and the Criminal Records Review Act and all applicants must be legally entitled to work in Canada (have Canadian citizenship or permanent resident status).  

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For advice and guidance on applying and/or preparing for an interview for this opportunity, we invite applicants to connect with the Indigenous Applicant Advisor Amanda by email: IndigenousApplicants@gov.bc.ca or by phone: 778-698-1336.

Please refer to the full job description and selection criteria to ensure your application addresses the areas we will be looking at when assessing suitability for this opportunity.

An eligibility list may be established for similar permanent and temporary positions over the next 12 months.

Please submit your application in pdf format by 11:59 pm (PST) by May 16, 2022 quoting competition RB2022:13 via email to: PeopleandCulture@royalbcmuseum.bc.ca.

Application Webpage (URL): https://royalbcmuseum.bc.ca/about/people/employment


Application Deadline: May 16, 2022 at 11:59 pm (PST) 

86589542_digital_access_technician_full_posting.pdf




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