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Library Service Manager - Rare Books and Archives, Toronto Public Library Deadline: November 18, 2021

29 Oct 2021 10:16 AM | Anonymous member (Administrator)

Library Service Manager - Rare Books and Archives
Toronto Public Library (c/o NAFOR Inc.)

Location: Toronto, ON
Compensation: $95,000 to $112,000

The Toronto Public Library is North America's busiest urban public library system. The library employs approximately 2,400 staff, providing high quality library services to the people of Toronto across 100 public locations. The organization is an independent Board of the City of Toronto. Every year more than 19 million people visit its 100 branches, more than 26 million visitors access its website, and roughly 32 million items are borrowed. Over 72% of Torontonians use the library and 1.2 million people are registered Library cardholders. Collections comprise over 11 million items including books, eBooks and DVDs, with over 100 languages represented in the diverse library materials.


Toronto Public Library's prestigious Special Collections include the Baldwin Collection of Canadiana; Special Collections in the Visual and Performing Arts; the Chinese Canadian Archive; the Osborne Collection of Early Children's' Books; the Merril Collection of Science Fiction, Speculation and Fantasy; the Arthur Conan Doyle Collection; and the Library's archives. These collections also form the basis for the Library's active and multifaceted digitization program, preservation services, and the exhibition program in the Library's TD Gallery. With physical and virtual exhibitions, strategic partnerships and large-scale digitization, the Special Collections support the Library's vision to create outstanding collections and services supported by a robust suite of programs, collection animation, and community engagement.


Reporting to the Manager, Special Collections, the successful candidate will manage the daily operations and lead a team of 30 staff, which include two department heads, professional librarians and support staff in two locations (Toronto Reference Library and Lillian H. Smith Branch). The successful candidate will oversee staff and service points in the department, develop and monitor annual goals, work plans and budgets, develop and deliver innovative programs and other community engagement strategies for the Library's Special Collections, effectively communicate with internal and external stakeholders, and participate in service development and delivery for Special Collections and through leadership in system committees or projects.


  • Manages the daily operations and services of the Special Collections Department, and develops goals and objectives for area of responsibility.
  • Accountable for the effective management of human and financial resources.
  • Plans, implements and evaluates programs and services to ensure that they meet community needs, are cost-effective and support the organization's strategic agenda.
  • Plans, implements and evaluates engagement strategies to promote interaction, collaboration and user contributed content.
  • Effectively communicates policies, programs and services.
  • Builds partnerships and professional relationships within the Toronto Public Library, the City of Toronto, other cultural and heritage agencies and community organizations to deliver service that is proactive, and responsive to community needs.
  • Plays a lead role in marketing services, and in supporting and maintaining fund-raising programs and initiatives. In consultation with other departments and the Foundation, explores new service and partnership opportunities with other libraries, organizations, donors and stakeholders.
  • Assume responsibility for the department or area in the absence of the Area Manager.


The successful candidate will have demonstrated experience in the management, storage and access issues related to special collections and archival materials, as well as familiarity with current digital initiatives and best practices in digitization. Other qualifications include:

  • Post graduate university degree in library, archival or information science from an accredited program, or a recognized professional equivalent
  • Experience in managing a team of professional and support staff, preferably in a public library or unionized environment
  • Demonstrated ability to establish effective working relationships and collaborative work approaches
  • Committed to providing efficient, responsive and innovative service to clients
  • Demonstrated capacity for problem solving, results orientation and creativity
  • Highly developed oral and written communication skills
  • Superior facilitation and interpersonal skills
  • Knowledge of developments in library and archives fields and relevant legislation
  • Proven ability in change leadership

REPORTS TO: Manager, Special Collections

$95,596.80 - $112,312.20 per annum and includes a comprehensive long-term benefits package with an OMERS pension plan plus health, dental, life insurance and more. (2021 Rates, Wage Grade 7)


The Toronto Public Library is North America's busiest urban public library system. Every year, we have millions of users visiting our branches and taking advantage of our online services. We empower Torontonians to thrive in the digital age and global knowledge economy. With expanded access to technology, lifelong learning and diverse cultural and leisure experiences, Torontonians have increased opportunities for growth and success, as well as stronger connections to each other and their communities.

Toronto Public Library will be recognized as the world's leading library by informing and inspiring Toronto and its communities, making us all more resilient, more knowledgeable, more connected and more successful.

Mission: Toronto Public Library provides free and equitable access to services that meet the changing needs of Torontonians. The Library preserves and promotes universal access to a broad range of human knowledge, experience, information and ideas in a welcoming and supportive environment.


Equity: Accessibility, respect and fairness
Diversity: Valuing individual needs, experiences and differences
Intellectual Freedom: Guaranteeing and facilitating the free exchange of information and ideas in a democratic society, protecting intellectual freedom and respecting individuals' rights to privacy and choice
Innovation: Encouraging creativity, experimentation and the generation of ideas
Inclusion: Welcoming participation in decision making and service development by residents and communities
Integrity: Open, transparent and honest in all our dealings
Accountability: Taking responsibility for our actions and the services we provide
Service Orientation: Providing excellent, responsive services

The Toronto Public Library invites applications from all qualified individuals. The Library is committed to employment equity and diversity in the workplace and welcomes applications from visible minorities, aboriginal people, persons with disabilities, and persons of any sexual orientation or gender identity. Upon request, accommodation will be provided for persons with disabilities through all stages of the recruitment and selection process. COVID-19 vaccines are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code. TPL Posting #21-751

CONTACT: Jeff Richmond (416) 238-6400

Please apply directly at: - TPL Posting - 21-751

Application Deadline: November 18, 2021

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